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| System
Check |
Check
your system for problems. Determine if patches or updates are
needed for software drivers. |
Verify
that your system is working properly and up-to-date. Identify
and eliminate problems before they occur. |
| Prevention
/ Maintenance Plan |
Develop
a customized plan to prevent computer problems. |
Have
a personalized plan so you can prevent problems before they
occur. |
| Annual
Plan |
Develop
an annual plan for computer equipment. Make recommendations
on equipment and software. |
Budget
your equipment purchases. Know when to upgrade your equipment. |
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| Telephone
Support |
Offer
immediate assistance during normal business hours for computer
problems. |
Get
assistance for computer problems as they occur: unlimited telephone
calls. |
| Priority
Scheduling |
Offer
emergency appointments within one business day. |
Have
emergency problems addressed in one day. |
| Inventory
Database |
Provide
software to track the computers in operation, hardware and software
on each system and changes made to each computer. |
Have
a detailed, ongoing record of computer changes. Determine at
a glance the value and worth of your investment. |
| Problem
Log |
Provide
a log so you can record computer problems as they occur. |
Identify
problems and develop solutions quickly and easily. |
