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Q:
Will my computer really run better by having
a Computer Tune-Up?
A:
Independent tests confirm that cleaning your computer
and defragmenting your hard drive(s) can increase your
efficiency. In one test performed by NTSL, a Windows
workstation running Excel and Outlook showed an average
increase in performance of 80.6% after defragmentation.
A Windows workstation running Excel and Outlook
showed an average increase in performance of 219.6%
after defragmentation.
Download
the full report in PDF format.
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Q:
What does "defragment your hard drive"
mean?
A:
Fragmentation is caused by creating and deleting files
and folders, installing new software, and downloading
files from the Internet. Computers do not necessarily
save an entire file or folder in a single space on a
disk; they're saved in the first available space. After
a large portion of a disk has been used, most of the
subsequent files and folders are saved in pieces across
the disk. When you delete files or folders, the
empty spaces left behind are filled in randomly as you
store new ones. The more fragmented the disk is,
the slower the computer's performance will be.
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Q:
Why not just defragment the hard drive?
A:
Although this would help the performance of the computer
it would not address all the preventable problems:
- Performing
a physical cleaning can reduce the chance of physical
damage to your computer. Dust and dirt can
damage the electronic equipment and render your
CD and / or floppy drives unusable.
- Removing
unnecessary files can reduce clutter. More
space on your hard drive will be available.
- Checking
for common errors can reduce the chance of future
problems. We check the date of your common
programs against the latest available products.
We also check the virus scan signature files
to verify that your program will protect you against
a virus outbreak. We also check to see if
your computer could benefit by an update.
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Q:
Can't I do this myself?
A:
Yes you can. It will probably take you longer
to perform these steps than it will take us to perform
them for you. In addition, we will check for errors
that you may not notice. Finally, even though
you can do this yourself, you may not get around
to actually performing these tasks. By having
Rudnick Computer Consultants perform this work, you
will know that it's done and done correctly.
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Q:
We already have your Computer Support Plan
Doesn't that cover the features of the Computer
Tune-Up?
A:
The Computer Support Plan is a valuable service
with several components. One of these is a list
of preventative maintenance recommendations to keep
your computers in optimal condition. The Computer
Support Plan does not include performing the actual
prevention work. The Computer Tune-Up combines
nicely with the Computer Support Plan to keep
your computers running efficiently.
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Q:
Can we purchase this and cancel your Computer Support
Plan?
A:
You can but you would lose valuable services. The
Computer Support Plan includes two main components,
prevention and support. The prevention component
includes checking your system, developing a customized
prevention plan for each computer and an annual plan
for computer equipment. The support component
includes free, unlimited telephone support, emergency
appointments scheduled within one business day, and
a problem log so you can record computer problems as
they occur.
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For
additional information on the Computer Tune-Up,
you can e-mail us at TuneUp@RCC-pcSupport.com
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