Michael has over thirty years working with computers and technology. He has held positions as a programmer, systems programmer, training instructor, and consultant in several companies including Allendale Insurance and McGraw-Hill. He has taught computer classes at Bryant College, Bristol Community College and Learning Connection. Michael has extensive expertise in pc-based systems, workstations and servers, hardware and software. This includes system configuration and troubleshooting. He has a BS in Computer Science and a Masters in Education in Human Resource Education.

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Linda has over fifteen years experience in the Information Systems field. She has worked at the Providence Journal, ComputerWorld, Chadwick's of Boston and other organizations in various positions including Systems Programmer, Systems Management, Systems Director and Vice President - Information Systems. Linda has taught at Bryant College and the Learning Connection. She is our "heavy-duty" programmer and is proficient in all areas of computer hardware and software support. Linda has BS degrees in Computer Science and Mathematics.

The essential "inside" person, Michelle handles equipment research, quotes and ordering in addition to keeping the office running smoothly and efficiently. She has been with us since 1997, after having worked for twelve years at a Massachusetts non-profit agency where she was instrumental in computerizing the office.

Lee has been in the Information Systems field for over 12 years. She gained most of her experience hands-on with various IS positions over the years, along with many Micro-Computing Courses at CCRI. She has worked as a computer operator and supervisor in the mainframe environment, PC Coordinator and Technical Support Associate. She worked for nearly 16 years with Ann & Hope; her strongest contribution was her exceptional end-user support. She has supported over 300 users and implemented and maintained a history of all Help Desk issues for Ann & Hope Outlet Shops. Lee is very detail oriented and possesses strong troubleshooting skills with PCs, printers and radio frequency equipment.

John has been in Information Technology for twelve years, starting in Desktop Support and progressing to server and network administration and into management. He has held positions as a Desktop Technician, Network Administrator, Webmaster, Network Manager, and Manager of Information Systems. He was the technology leader for a multi-state engineering firm and for a public school district with 1500 computers and 3000 users. John is well versed in hardware, software, security administration, and applying best practices at all levels of the organization. John has trained in Microsoft, Cisco, and Novell systems. He has designed and built complex computer systems for clients and for fun.

Peter has worked in technical fields for as long as he can remember. After seven years heading Information Technology departments, Peter brought his diverse employment background into the Technology Consulting arena where for four years he has excelled as a consultant focusing his talents on network security and client satisfaction. Peter currently is living in Westport Massachusetts but hails originally from Michigan.